We know navigating care systems is complicated enough. So we’ve answered the most common questions we get so you can find what you need quickly.
Don’t see your question here? Reach out — we’ll figure it out together.
FREQUENTLY ASKED QUESTIONS
Expertly Answered!
Is The Caregiver Playbook, Inc. a nonprofit?
Yes. The Caregiver Playbook Inc. is a registered 501(c)(3) nonprofit corporation. Our mission is to serve the caregiver community — not generate profit.
What languages do you offer services in?
We currently offer services in English only.
How quickly do you respond to inquiries?
We respond to all inquiries within 1-2 business days.
Is my information kept confidential?
Yes. We are committed to your privacy and operate under HIPAA compliance standards. All information shared during consultations and sessions is handled with the utmost confidentiality.
Do you provide in-home care or caregivers for hire?
No. We do not provide direct in-home care services or place caregivers in homes. We are an advocacy, education, and guidance organization. Our job is to help you navigate the system, identify what you qualify for, and get the support your family is entitled to.
Are you a nursing home or residential care facility?
No. The Caregiver Playbook Inc. is not a nursing home, assisted living facility, or residential care provider of any kind. We are a nonprofit organization that helps families navigate care systems and access the programs and benefits they may not know they qualify for.
Do you attend IPP meetings?
Yes. We can attend Regional Center IPP meetings with you for a fee. We help you prepare for the meeting, identify what services to ask for, and advocate on your behalf in the room.
Do you offer one-on-one sessions?
Yes. Sessions may be conducted in person, by phone, or by video call depending on your needs and location.
Still have questions? We’re here.
Email: admin@caregiverplaybook.org
Book a Free 15-Minute Consultation: calendly.com/caregiverplaybook
